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Contact & Support

Casework Support

Casework and work-related enquiries ONLY:

casework@adcu.org.uk

General Admin

For administrative enquiries and membership support ONLY:

admin@adcu.org.uk

Phone: 020 3934 9966

Your Member Benefits

Support, representation and resources included with your ADCU membership.

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Included

Legal Support

FREE legal advice from our in-house legal team, including representation in appeals, licensing hearings and the Magistrates’ Court. Subject to ADCU Rule Book eligibility requirements.

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Included

Representation

Support for drivers and couriers facing unfair account deactivation issues.

Included

Stand Together

Campaigning for fair pay, better working conditions, and digital workers’ rights.

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Included

Training Access

Access to ADCU SERU exam preparation materials and online resources through the Member Portal.

Prepare for your TfL SERU Assessment with ADCU

The SERU exam - Safety, Equality, and Regulatory Understanding - is a mandatory assessment introduced by Transport for London (TfL) that came into force on 1st October 2021. It applies to both new applicants and those renewing their Private Hire Vehicle (PHV) driver licence. To help you succeed, ADCU has created a comprehensive, FREE online practice tests, designed to equip you with the knowledge and skills needed to pass your mandatory SERU assessment. Before You Begin we strongly recommend that you study the PHV Driver Handbook carefully before starting the practice test, as questions are drawn directly from it.
Download the Official TfL PHV Driver Handbook: here

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