How to Contact the ADCU
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Email‍‍

Casework Support

Casework and work-related enquiries ONLY For help with employment or licensing matters please call us on 020 3934 9966
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casework@adcu.org.uk
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General Admin

For administrative enquiries and membership support only
please email

admin@adcu.org.uk
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Press and Media

All press and media enquiries should be sent to

press@adcu.org.uk
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‍Appointments & Walk-In Hours
We’re here to support you — whether you book ahead or just drop by.
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Monday to Friday:
10:00 AM – 3:00 PM - No appointment needed
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How to Book an Appointment:
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📞 Phone: 020 3934 9966‍
‍Email: casework@adcu.org.uk
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Office Hours
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Office: Monday to Friday, 9:00am – 5:00pm‍
‍Telephone: Monday to Friday, 10:00am – 3:00pm
‍‍Saturday & Sunday: Closed
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Please note that office opening hours, telephone availability and member appointments operate at different times. Please check the relevant sections above before visiting or contacting the office.

Complaints

We are committed to providing fair and transparent service to all members.
If you have concerns or wish to make a complaint, please follow our formal process outlined in our policy.
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‍Download our Complaints Policy & Procedure (PDF)
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This document explains our complaints process in full and includes a form you can complete and return to us by any of the following methods:

By Email: office@adcu.org.uk

‍By Post: ADCU Complaints Officer,
App Drivers and Couriers Union
First Central 200, 6th Floor, 2 Lakeside Drive, London, NW10 7FQ

In Person: to the Office Manager or designated Complaints Officer.
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Mailing Address & Head Office:
App Drivers and Couriers Union,
First Central 200,
6th Floor,
2 Lakeside Drive,
London,
NW10 7FQ
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Join Our Fight for Workers' Rights

Together, we can make a real difference for all gig workers across the UK.
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Become a member today

How to Contact the ADCU‍

Join Our Fight for Workers' Rights

How to Contact the ADCU
‍